Meet the Team
Courtney Barrett
Client Relations Manager
Bio
As the Client Relations Manager for Barratts Domiciliary Care, Courtney Barrett is essential in maintaining and enhancing the company's relationship with its clients.
She acts as the primary point of contact for clients and their families, ensuring their needs and concerns are promptly addressed. Courtney is responsible for conducting initial consultations to understand client requirements and developing tailored care plans in collaboration with the care team.
She regularly monitors client satisfaction and gathers feedback to continually improve service quality. Her role also involves resolving any issues that may arise, fostering trust and ensuring a positive experience for all clients.
By building strong, empathetic relationships, Courtney helps uphold the company’s reputation for exceptional, personalised home care.
